Buy now

Difficult Decisions: How leaders make the right call with insight, integrity and empathy

By Eric Pliner

CEO, YSC Consulting

Difficult Decisions: How leaders make the right call with insight, integrity and empathy

Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy has a simple premise at its core: the toughest leadership dilemmas are complex, human and subjective, which require judgment not just more and more data.

By having a deeper understanding of your morality, ethical context and role responsibilities in advance of tough choices, making difficult decisions will be easier when they inevitably arise. In the book Eric offers a simple yet powerful decision-making framework to explore the interrelationship between what is right and wrong, helpful and harmful, and what we think we have to do for our job as leaders. His hope is that the book opens the door for honest, thoughtful discourse around the role of morality and ethics in conversations about leadership and workplace cultures.

What the experts say

Download an excerpt from Difficult Decisions, or click to purchase the book from your favourite seller

Power To Fly Diversity Reboot Summit

Eric shares 3 practical tips to help leaders get better at making difficult decisions.

About the author

Eric Pliner is Chief Executive Officer of YSC, a global leadership strategy consultancy headquartered in London. His writing on leadership development, organizational culture, education and training, and strategic diversity and inclusion has been featured in Harvard Business Review, Fortune, Forbes, and Fast Company. Eric is a member of the Dramatists’ Guild of America and lives in Brooklyn, New York.

More from the author

Welcome to the new ethical context

In his latest article for Fortune, YSC’s CEO shares advice for leaders looking to navigate the shifting ethical landscape with integrity.

6 clear steps to take when faced with difficult decisions

YSC CEO Eric Pliner shares his end-to-end process for making tough choices while building consensus.

Easing group decision making: A view, a voice, a vote or a veto

Clarify different stakeholders’ roles in decision-making ahead of asking for their input to avoid disenfranchisement.

How leaders can manage ‘brilliant jerks’

Eric Pliner, CEO of YSC, encourages leaders to look to the ethical context to decide their fate in this article for Fast Company.

Power to fly diversity reboot summit

Whilst you probably can’t make difficult decisions any easier, you can get better at making them.

Love is in the air; Somebody call HR

YSC’s CEO Eric Pliner offers timely advice to leaders navigating the ethics of office romances in his latest article for Forbes.

Spotify’s Joe Rogan controversy isn't over yet

Eric Pliner, YSC CEO has been quoted in TIME Magazine, sharing his expertise around difficult decision-making.

A framework for leaders facing difficult decisions

In an article for HBR, YSC CEO Eric Pliner shares a framework for how to make difficult, subjective leadership decisions with clarity and integrity.

Holding difficult conversations: Tips for leaders

Eric Pliner, YSC CEO, writes for Forbes Magazine about how leaders should hold difficult conversations in a supportive, productive and meaningful way.

To make return-to-office work, use basic tenets of effective diversity & inclusion

Eric Pliner, YSC CEO offers advice in his Forbes.com article.

Lessons from leading through loss

Preparedness to handle traumatic loss & to lead others through such loss in the workplace is an essential skill that most leaders have not developed.

Podcast: Make your DEI strategy outcome

In this week’s episode of Hive's Inclusion Works podcast, they talk to Eric Pliner, CEO at YSC, about the central challenge of DEI work.

Podcast: Diversity & inclusion as a source of energy

Eric Pliner, CEO of YSC speaks with Nadia Nagamootoo about diversity & inclusion, institutionalized racism, inclusive leadership & much more.

An uncontroversial imperative for American business

In an article on Forbes.com, Eric Pliner, CEO at YSC, discusses the White House's "Executive Order on Combating Race & Sex Stereotyping".

Fast company's secrets of the most productive people podcast

Fast Company hosted Eric Pliner, CEO of YSC, for their “Secrets of the Most Productive People” podcast.

How to get your diversity and inclusion initiatives back on track

Eric Pliner, CEO of YSC, bylines a Fast Company article about how organizations can get their D&I initiatives back on track.

For media inquiries, contact: [email protected]

Contact us for more information on how YSC can help you and your leaders make difficult decisions.