There is growing recognition of the inextricable link between relationships and business performance. The more people trust each other, understand each other, want the best for each other and respect each other, the easier it is to get the job done.
Time and time again we have seen the positive impact on business results when people invest in their relationships. Conversely we have also seen failed deals, unmet targets, unresolved conflict and a drain of talent when people and organisations lack trust, have hidden agendas, are unable to have candid conversations and are bereft of respect.
This should come as no surprise given the overwhelming evidence showing that relationships and the need for human connection are fundamental and innate drivers in all of us. From a business perspective, people with close, meaningful connections at work have a greater degree of satisfaction, are significantly more engaged than those who don’t and are more productive. Furthermore, close alliances and interactions at work spark creativity and give people the confidence to take risks and think differently if they feel supported. In our research for Meaning Inc. (2007) we discovered that organisations that create true meaning for their people had one thing in common: a relational culture.
With the realisation that relationships matter, increasingly organisations want to improve the quality of interpersonal connections between people at work. To this end, we have undertaken extensive research to identify the core components of great relationships. Our Real Relationships model captures this and forms the foundation of much of our work with individuals, teams and organisations to enhance business and personal relationships.
- An on-line diagnostic for people to gain further insight into their own approach to relationships built on our Real Relationships model. This can also be used to help resolve conflict between individuals, as a 360 tool and a way to understand an organisation’s relationship culture.
- Tailored workshops for individuals and teams to dig deeper into the quality of their relationships and how to improve these with a view to achieving better business outcomes.
- Network analysis to understand the connections between individual, teams and functions.